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HELP CENTER
  • Help
    • Submit a Ticket
    • System Status
    • Known Issues
  • Learn
    • FAQs
    • Our Products
    • ExperienceU
    • SEO Academy
  • SocialSurvey
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    • Help
      • Submit a Ticket
      • System Status
      • Known Issues
    • Learn
      • FAQs
      • Our Products
      • ExperienceU
      • SEO Academy
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KNOWLEDGE BASE


WOW-To Articles

  • Modifying & Adding Tiers/Agents

  • Navigating Reviews Management

  • Data Ingestion and Integrations

  • Agent Profiles

  • Location Profiles

  • How to Create, Edit and Publish Your Listing

  • Listings Management

  • Personas - New Terminology

Marketing Materials

  • Alpha Features Flyer

  • New Features in V2

  • Product sheet -Customer Experience

  • Product sheet -Emp Experience

  • Product sheet -Reviews Management

  • Product sheet -Profiles

  • Product sheet -Business Listing

  • Product sheet -Employee Engagement

  • Product sheet -Analytics

  • Product sheet -Online reputation

  • Product sheet -Advisory services

  • Product sheet -White Glove service

Frequently Asked Questions

  • All Articles

  • How to Set Up Your SocialSurvey Account

  • How to Connect to LinkedIn

  • How to Request Transfer of Reviews

  • How to Connect to Facebook (Business Page)

  • How to Manually Share to Social Media

  • How to Resend a Survey

  • How to Connect to Zillow

  • How to Send a Survey

  • How to Connect Google My Business

  • What is a NPS/SPS?

  • All about your Profile

General

  • SocialSurvey White Logo

  • SocialSurvey Blue Logo

  • Create WOW Logo

  • Create WOW Background

  • Our Smiley Icon

  • ExperienceU and SEO Academy and Platform Badges and Awards all expected soon!

New Product Videos

  • Profile Pages

  • NEW in Dashboards

  • Reviews Management

  • Campaigns (Surveys)

On-demand

  • Webinars & More Coming Soon

SocialSurvey

Help Center

Created by BuyersRoad, Inc.

Toll-free

888-701-4512

Resources

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Products

Collect

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Analyze

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Act

  • Online Reputation

  • Listing Management

  • Reviews Management

  • Profile Pages

  • Monitor

  • AI Chat

  • Customer Journeys

  • Sites


Locations

Headquarters

SocialSurvey

12677 Alcosta Blvd #250

San Ramon, CA 94583

1-925-815-8114

Nashville Office

SocialSurvey

414 Union St #1210

Nashville, TN 37219

Chennai Office

SocialSurvey

Akshya Vibgor No. 139/4, Third Floor

Kodambakkam High Road,

Nungambakkam

Chennai, Tamil Nadu 600034 India


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